Software development and AWS cloud consulting

Lautaro Figueroa LLC designs, builds and runs software for businesses: web applications and APIs, cloud infrastructure on Amazon Web Services, and contact-center systems on Amazon Connect.

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Services

Custom software development

Full-stack web applications, internal tools and APIs, from the database schema to the interface.

TypeScript, Node.js, React and Next.js
Python services and data pipelines
REST and GraphQL APIs, PostgreSQL
LLM-backed features and workflow automation

Cloud architecture on AWS

Serverless and event-driven systems designed to be reliable, observable and cost-aware.

Lambda, API Gateway, Step Functions, EventBridge, SQS
Aurora PostgreSQL, DynamoDB, S3, OpenSearch
Kinesis data pipelines and infrastructure as code
Migrations, runtime upgrades and monitoring

Contact center on Amazon Connect

Design, migration and integration of cloud contact centers.

Migrations to Amazon Connect from other platforms
Salesforce Service Cloud Voice integration
Amazon Lex bots, call flows and outbound dialing
Call analytics and abandoned-call monitoring

Experience behind the work

Engagements are led by Lautaro Figueroa, the company's principal, who has more than eight years of experience shipping production software for companies in the United States, Canada and Latin America. Examples from that experience:

Led a zero-downtime migration of a lender's contact center, handling more than 10,000 calls a day, onto Amazon Connect.
Delivered an Amazon Connect and Salesforce Service Cloud Voice integration used by more than 1,500 agents across three environments.
Built a serverless AWS platform that stores and indexes more than one million candidate profiles for an AI recruiting product.
Rebuilt a 45-minute reporting process as a parallel serverless system on AWS that finishes in under two minutes.

How we work

Specification first

Requirements are agreed in writing with the people who will use the system before code is written.

Production quality

Automated tests, code review, CI/CD and monitoring are part of every delivery.

Direct communication

You work directly with the engineer building your system, in English or Spanish, with overlap with US time zones.